Returns and Exchanges

At New Eden Gallery, we understand that sometimes a piece of art may not meet your expectations. If you are not entirely satisfied with your purchase, we offer a hassle-free returns and exchanges process to ensure your complete satisfaction.

Returns

If you wish to return an item, please make sure to initiate the return within 15 days of your purchase. The product must be in its original condition, including packaging, to be eligible for a full refund. Once we receive the returned item and inspect its condition, we will process the refund to your original form of payment.

Exchanges

Should you prefer to exchange the product for another piece in our collection, kindly reach out to our customer service team to facilitate the exchange process. We will assist you in selecting a new product and provide guidance on returning the original piece. Exchanges are subject to availability and any price differences will be handled accordingly.

Contact Us

If you have any questions regarding our returns and exchanges policy, or need assistance with initiating a return or exchange, please don't hesitate to contact our customer service team. We are here to ensure that your experience with New Eden Gallery is as seamless and enjoyable as possible.